What We Offers
Everything you need to know about our services
Providing a complete web-based, ITIL-compliant ICT Service Desk solution which offers an integrated package with request management (trouble ticketing), asset tracking, purchasing, contract management, self-service portal and knowledge base.
The solution enables clients to have a full-ICT help desk and a set of productive help desk staff.
Organizations typically select and procure a combination of hardware and software platforms and applications.
Our multi-vendor support addresses the needs of such organizations requiring a single service provider to support such a complex environment by providing an end-to-end service which is measured by service levels and is available all over Malaysia.